“Karen Strikes Again!” The Arlo Hotel in New York has issued an apology after a recent video went viral of a Black teenage boy being attacked.
In the video, a man is speaking with the hotel manager while a woman accuses his son of stealing her iPhone.
The father of the teen shared the video on his Instagram page with a caption that read.
“I hate I have to post this!!! I am furious!!! We see this crap happening all the time, but it hits different when it hits home!!! I typically try to keep things positive, but nothing about this video is positive. The lady in this video assaulted my 14-year-old son and me as we came down from our room in the @arlohotels Arlo Soho to get breakfast. This person quote on quote “lost” her iPhone, and apparently, my son magically acquired it, which merely ridiculous. This incident went on for five more minutes, me protecting my son from this lunatic. She scratched me; she Tackled and grabbed him. He is a child!!! Now watch it again. This lady is not even a guest at the hotel. She checked out of the hotel on the 23rd of December; today is the 26th. Now watch as the manager advocates for the lady who is not even a hotel guest, insisting and attempting to use his managerial authority to force my son to show his phone to this random lady. He actually empowered her!!! He didn’t even consider the fact we were actually the guests! Now think about the trauma that my son now has to carry, only coming downstairs to have box day brunch with his dad. Then… her phone was magically returned by an Uber driver a few minutes after this incident. No apology from her after this traumatic situation to my son, not me. No apologies from the establishment. This shit happens so often. It needs to stop!!! If anyone recognizes this person, please tag or DM.”
View this post on Instagram
After receiving heavy scrutiny by the public, the hotel finally issued a statement in response to the video.
“We’re deeply disheartened about the recent incident of baseless accusation, prejudice, and assault against an innocent guest of Arlo Hotel. In investigating the incident further, we’ve learned that the manager on duty promptly called the police regarding the woman’s conduct and that hotel security intervened to prevent further violence; still, more could have been done to deescalate the dispute,” the statement read. “No Arlo guest — or any person — should be subject to this kind of behavior. We want to apologize to Mr. Harrold and his son for this inexcusable experience, and have reached out to them directly to express our sincere regret and to offer help in dealing with this traumatic event. We are committed to making sure this never happens again at any of our hotels.”
All we can say is, this is a damn shame!